Welcome to IMAGINE Online Creative Fair 2020...now extended to December 31!
Welcome to IMAGINE Online Creative Fair 2020...now extended to December 31!
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Orders & Returns

How do I track the status of my orders?

Upon confirmation of your orders, the Seller will email you a notification and invoice containing the details of your orders with a parcel tracking number and a link to the courier provider website to track the shipping & delivery status of your parcel.

 

How do I report a problem with an order?

Haven’t received your order or something wasn’t as it was described? First, contact the Seller. They will be able to assist you. If not, then open a case to YDJ by emailing us at info@yourdesignjuice.com or Whatsapp +6013 3918 278 with details of your order(s), date of your order(s), product name and Seller's shop name you made the order(s) from.


What if I want to return the purchased product?

Our Sellers are committed to providing you quality products and your satisfaction is 100% guaranteed. If you are not satisfied with any item(s) purchased, you may notify the Seller. Refunds can be issued by the Seller within 48 hours of receiving the return.